/*ShowTicket */

/* === YÜKLEYİCİ & HTML EDITOR KONTEYNER === */
.ticket-editor-container,
.public-comment-editor .card-body,
.private-comment-editor .card-body {
    display: flex;
    flex-direction: column; /* dikey düzen */
    gap: 1rem;
    width: 100%;
}

/* === DOSYA YÜKLEYİCİ === */
.uploader-wrapper-show {
    width: 100%;
    min-height: 100px;
    border: 0px dashed #d1d5db;
    border-radius: 8px;
    padding: 0rem;
    overflow-y: auto;
}

/* === HTML EDITOR === */
.dx-htmleditor {
    width: 100%;
    min-height: 100px;
}

/* === RESPONSIVE (mobilde alt alta) === */
@media (max-width: 992px) {
    .uploader-wrapper-show,
    .dx-htmleditor {
        flex: 1 1 100%;
    }
}

/* === GÖNDER BUTONU === */
.commentSendButton {
    width: 100%;
    padding: 0.6rem 1.2rem;
    border-radius: 8px;
    font-weight: 600;
}

    .commentSendButton:hover {
        background-color: #5a32a3 !important;
    }

/* === POPUP PREVIEW === */
.preview-popup .dx-popup-wrapper {
    display: flex !important;
    justify-content: center !important;
    align-items: center !important;
    position: fixed !important;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
}

.preview-popup .dx-popup-content {
    background-color: var(--dx-background-color, #fff);
    border-radius: 12px;
    box-shadow: 0 0 20px rgba(0, 0, 0, 0.25);
    padding: 1rem;
    width: 80vw;
    height: 80vh;
    overflow: hidden;
}

.preview-popup img {
    border-radius: 8px;
    transition: transform 0.2s ease;
}

    .preview-popup img:hover {
        transform: scale(1.40);
    }

.preview-popup .dx-overlay-content {
    background: none !important;
    box-shadow: none !important;
}

/* === BUTONLAR === */
.btn-rounded .dx-button-content {
    border-radius: 50px;
    padding: 0.6rem 1.2rem;
    font-weight: 500;
    font-size: 0.95rem;
}

.preview-buttons {
    position: absolute;
    bottom: 20px;
    right: 25px;
    display: flex;
    gap: 10px;
    z-index: 1000;
}

/* === TICKET KARTI === */
.ticket-info-card {
    border: 0.5px solid var(--dx-border-color, rgba(0, 86, 179, 0.15));
    transition: box-shadow 0.2s ease-in-out;
    width: 100%;
}

    .ticket-info-card:hover {
        box-shadow: 0 4px 10px rgba(0, 0, 0, 0.08);
    }

    .ticket-info-card .fa-solid {
        width: 18px;
        text-align: center;
    }

.ticket-title-gradient {
    font-weight: 700;
    font-size: 1.3rem;
    border-bottom: 2px solid var(--dx-border-color, #2f3e46);
    padding-bottom: 4px;
    display: inline-block;
}

/* === YÜKLEYİCİ PANEL === */
.uploader-panel {
    width: 100%;
    transition: all 0.2s ease-in-out;
}

    .uploader-panel:hover {
        background-color: var(--dx-hover-bg, rgba(0,0,0,0.05));
        border-color: var(--dx-accent-color, #6f42c1);
    }

/* === MENTIONLAR === */
.dx-mention,
.dx-htmleditor .dx-mention,
.commentText .dx-mention {
    /*background-color: var(--dx-accent-light-bg, rgba(90, 50, 163, 0.15)) !important;*/
    /*color: var(--dx-accent-color, #5a32a3) !important; */
    background-color: #e6f0ff !important;
    color: #0056b3 !important;
    font-weight: 600 !important;
    padding: 2px 6px !important;
    border-radius: 6px !important;
    display: inline-flex !important; /* satırda kalması için flex */
    flex-direction: row;
    align-items: center !important; /* ikon ve metni aynı hizada */
    justify-content: flex-start;
    text-decoration: none !important;
    white-space: nowrap; /* satır kırılmasını engeller */
    gap: 4px; /* ikon ve isim arası boşluk */
    line-height: 1.2;
    transition: all 0.2s ease-in-out;
}

    .dx-mention:hover {
        background-color: #d4e4ff !important;
        color: #004494 !important;
        box-shadow: 0 2px 5px rgba(0, 86, 179, 0.15);
        transform: translateY(-1px);
    }

    .dx-mention::before {
        content: "👤";
        font-size: 0.9em;
        display: inline-block;
    }

    .dx-mention > span {
        display: inline-flex !important; /* satırda kalması için flex */
        flex-direction: row;
        align-items: center !important; /* ikon ve metni aynı hizada */
        justify-content: flex-start;
    }
    /* === MESAJLAR === */
    .commentText {
        max-width: 100%;
        word-wrap: break-word;
        overflow-wrap: break-word;
        white-space: pre-wrap;
        margin-top:1rem;
    }

.commentMessage {
    overflow: hidden;
    width: 100%;
}

.commentText * {
    max-width: 100%;
    word-break: break-word;
    white-space: normal;
}
.commentText,
.commentText * {
    display: block; /* Tüm içerikler blok elementi olsun */
    white-space: pre-wrap; /* Satır sonlarını koru */
    word-break: break-word;
}

.commentBlock {
    display: block; /* Tüm içerikler blok elementi olsun */
    white-space: pre-wrap; /* Satır sonlarını koru */
    word-break: break-word; /* Kelime ortasında kır */
    overflow-wrap: break-word; /* Yeni tarayıcılarda destekli */
    line-height: 1.5; /* Okunabilirlik */
    margin-bottom: 0.5rem; /* Paragraflar arası boşluk */
}

    /* Opsiyonel: p, div etiketlerine ekstra boşluk */
    .commentBlock p,
    .commentBlock div {
        margin: 0 0 0.5rem 0;
    }

/* === DOSYA ÖNİZLEME === */
.preview-container {
    display: flex;
    flex-direction: column;
    height: 100%;
    width: 100%;
    padding: 10px;
    box-sizing: border-box;
}

.preview-iframe {
    flex-grow: 1;
    width: 100%;
    border: none;
    border-radius: 10px;
}

.preview-footer {
    width: 100%;
    display: flex;
    justify-content: flex-end;
    gap: 10px;
    padding-top: 10px;
    padding-right:10px;
}








/*SubmitTicket*/
/* Genel düzen */
.ticket-form-container {
    display: flex;
    flex-wrap: wrap;
    gap: 1rem;
    margin-top: 0rem;
    align-items: stretch;
}

/* Sol ve sağ kolonlar */
.ticket-left,
.ticket-right {
    flex: 1;
    min-width: 320px;
    display: flex;
    flex-direction: column;
}

.ticket-right {
    width: 350px; /* ihtiyaca göre */
    display: flex;
    flex-direction: column;
}

.ticket-left {
    width: 600px; /* ihtiyaca göre */
    display: flex;
    flex-direction: column;
    margin-top: 0.75rem;
}

.uploader-wrapper {
    max-height: 275px; /* dosya alanının maksimum yüksekliği */
    overflow-y: auto;
    /*background-color: #f9fafb;*/
    border: 0px dashed #d1d5db;
    border-radius: 8px;
}

/* Bölüm başlıkları */
.form-section-title {
    font-weight: 600;
    font-size: 1.2rem;
    /*color: #2f3e46;*/
    border-bottom: 2px solid #dee2e6;
    padding-bottom: 0.4rem;
    margin-bottom: 0.2rem;
    display: inline-block;
}

/* Açıklama alanı */
.ticket-description {
    margin-top: 0rem;
    width: 100%; /* ekran genişliğini tamamen kapla */
    max-width: 100vw; /* genişlik sınırlamasını ekranla sınırla */
    box-sizing: border-box; /* padding varsa genişliği bozmasın */
}

    /* HtmlEditor yükseklik */
    .ticket-description .dx-htmleditor {
        width: 100% !important; /* her zaman container genişliğini kaplasın */
        height: 175px !important;
    }

/* Responsive düzen */
@media (max-width: 992px) {
    .ticket-form-container {
        flex-direction: column;
    }
}

/* === DX HTML EDITOR - SATIR UZAMASINI ENGELLE === */
.dx-htmleditor .dx-htmleditor-content {
    white-space: pre-wrap !important; /* Satır uzun olursa aşağı geçsin */
    word-break: break-word !important; /* Uzun kelimeleri böl */
    overflow-wrap: break-word !important; /* Yeni tarayıcı desteği */
    max-width: 100% !important; /* Container dışına taşmasın */
}